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Murphy's Wall
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Finish Dimensions Warranty Info. Pricing Shipping Murphy Bed Quote How To Order Installation Instructions Frequently Asked Questions
Finished Dimensions
Warranty InformationWe are so confident that our product will last that we will replace any part that fails due to craftsmanship for a period of 10 years. We use only the highest quality lumber and building techniques.
Our mechanism also is guaranteed for 10 years. If you ever have a mechanism
problem, just give us a call and we will send out any new part you need. After
the warranty period expires, only minimal charges apply.
The bed has been tested for 10,000 revolutions without wear or tear
(that's 27 years of everyday use). The legs have been tested to
6000 psi with a factor of 2 (two legs). There are very few moving parts
on our Murphy bed. We have never had to replace any part due to wear,
break-down or craftsmanship.
As you've seen by shopping our competitors, our prices are well below even the
closest one. Our original strategy was to use the advertising money originally
budgeted for the Murphy bed start up period and pass that on to the customer.
That has worked. Our web site is moving up in the rankings and "word of
mouth" is being spread. We have customer buying their second bed, and
customers prompting their neighbors to buy. For that, we thank you!
ShippingThe wall beds do break down to very manageable units, but are still too large for UPS. We do ship on large freight lines to your front door. You will be responsible for having help there to take it into the house. We will ship to anywhere in the Continental United States for $299. If you can receive you furniture at a business this could save you $50, because we pay an extra home delivery charge. For shipping outside the US, please call for a quote. When you receive you items, please check all boxes for damage and MAKE SURE TO NOTE ANY ON THE FREIGHT BILL. We will assist you with filing damage claims. OrderingInformation required when ordering:
We take all major credit cards and money orders. Since these beds are custom built our payment options are as follows:
Frequently Asked QuestionsHow long does it take to get something built? How can I check the status of my item? Can you build a project from a picture?
What is custom furniture? Back to FAQ Back to Top Custom furniture is any item that we have not built or designed before. These can be items ranging from a simple end table to an elaborate bedroom suite. With custom furniture you pick the size, color, style, wood choice, and hardware. Some of the items may catch our attention and we will turn them into production items, but that doesn't mean that all pieces will be the same. Each time I build one I will change something to improve its price, style, or the way it functions.
How long does it take to get something built? Back to FAQ Back to Top It depends on our current schedule. Most of the time it takes 4-6 weeks. The actually building of most projects takes a week or less to build. The rest of the time is for scheduling the project. Rush orders are available at an additional charge. If you need a current lead time or a rush quote, let us know by using our quote form. We have our Murphy Wall Beds geared up for production. The current lead time is 3-4 weeks.
What type of wood do you use? Back to FAQ Back to Top We mainly use oak, maple, pine, and MDF. Even though these are our most popular, we can use any species that you want. We can even get exotic woods. We have built desks out of Tamo Ash from Japan and Burl Walnut. We are not limited to anything. See a few samples on our wood link.
How are items priced? Back to FAQ Back to Top Each item is priced on an individual basis. When you email a quote form we will figure the cost of material, labor and, if needed, shipping. This is a no obligation quote, and we will stand behind the quote for 15 days. After that time the quote will have to be resubmitted to compensate for changes in costs. Some items, unless noted in the quote or offer, are standard. Such as, allowing $2.50 per drawer for hardware. If you choose a higher priced pull, the difference is charged. We will give you as much information as possible during the offer. Items listed on our web site are priced as shown. Minwax stains can be substituted at no additional charge. We can match a custom paint or stain for an additional charge of $50 per color.
What are your stock colors? Back to FAQ Back to Top We use Minwax stains. We do this because samples are available in most "Home Stores" or from their web site, Minwax.com. The colored lacquers stocked include our baseball Blue and Green, Racecar Red, and Barbie Pink. If a true sample is needed, contact us and we will send one out to you.
What about shipping? Back to FAQ Back to Top On smaller items and even our baseball bed we use transport companies such as UPS or DHL. The larger items require larger freight companies. To keep the shipping cost down, we quote on an individual basis to your zip code. This way we can compare prices from many companies. UPS and DHL regularly ship to your front door. Most of the time freight companies will not deliver to your door without an additional fee (usually $60-$100). If needed we could arrange home delivery with an installation service (we are currently working on this). When you send your quote form be sure to inform us of your delivery and shipping preference. IMPORTANT: Upon delivery, be sure to inspect each box and note any damage before the shipping company leaves.
How can I check the status of my item? Back to FAQ Back to Top You can check the status on the Status link. This is a page I developed so that customers can see what stage their piece is in. We try to keep this as up-to-date as possible, but sometimes we get busy building. Please feel free to email me if the date is not current and I will be glad to bring you up to date. We also have a Current Projects link to show you exactly what we are working on each day.
Can you build a project from a picture? Back to FAQ Back to Top We can, but due to copyright laws will not build it exactly as pictured. If you like that furniture the way it is then we suggest that you purchase it directly from that source. However if it is a picture of something in a design book, a friend's photo, or something similar to what you want, then we can use that picture. We can also use pictures of furniture that you already have to get the style or theme. Send any pictures that will be helpful in the design process to chris@wwbeds.com.
Do you do drawings? Back to FAQ Back to Top Yes, we do, but on quotes I usually will not send them, because of the time involved. If you require one I could send a quick hand sketch to help with your decision. On most cabinets, I can do a computer drawing and place it in a room setting. For this service, we require a $60 down payment, which will be applied to the cost of your furniture.
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